Privacy-Policy.png

Effective as of June 17, 2022

OUR PRIVACY POLICY:

Lavish Optics is committed to respecting the privacy of our customers on our website. We collect data from you when you Register, Order, Provide prescription information, Subscribe to our newsletter, Access our website, or fill out a form. Personal data means any information relating to you, in particular your name and contact details such as your Home Address, Telephone number, or your E-Mail address.

Take the time to read our Privacy Policy. It is important you fully understand how your data is processed and how we protect your privacy. If you have questions regarding our use of your data, reach us on our Contact Us page. By using our site, you consent to our collection and use of your information as described in this policy. Please note, if you disagree, cease your use of our site.

TYPES OF DATA WE COLLECT:

Information you voluntarily provide. We may collect information when you communicate with any of our departments such as customer service or complete an online form. You may provide your E-Mail address to receive additional information about our products & services. If you want to become a registered user, access premium services offered through the site, or make a purchase, you'll be required to provide information. This information includes your name, address, and E-Mail. When purchasing any products, you'll be asked to log into your account, use a credit / debit card or fill in your prescription data and other options to customize your lenses.

Some Info automatically collected through the website may be your access site via PC or Mobile device. We collect such info as browser type, IP address, and login. You may choose to not share your location with us by turning off your GPS settings. We use “cookies” and similar technologies such as web beacons to collect info about when you use our site. Cookies are small bits of data that are stored in your Internet browser. Information collected when you use the site may include, without limitation:

  • Your Name, E-Mail & Physical Address, Phone number, and when you fill out an online form or register for an account.

  • Information you provide during a transaction, content you generate, or when you fill / upload your prescription.

  • Financials such as credit / debit card information, which are processed by trusted third-party service providers (detailed below). Any credit card(s) you save for payment in your profiles is highly encrypted and can not be seen by humans.

  • Shipping, Delivery, Postage, Billing, and other information used to transact your products delivered through our website.

  • Providing information through functionalities we make available such as support representatives, uploading your photo. Our mobile site may include a “Prescription Scanner” to receive your prescription which includes sphere (power), cylinder (astigmatism), and axis, to determine the distance between pupils (in millimeters rounded to 0.5mm) (“PD”).

THE PURPOSE OF COLLECTING & PROCESSING PERSONAL DATA:

We process your information for purposes described in this Privacy Policy, based on at least one of the following legal grounds:

  • We collect and process your Personal Information to provide our services. Following your acceptance of this policy, we aim to improve our services to develop new features for our users and personalize our services for you to get a better user experience. We may display offers and products which we think will be more relevant to your taste, based on your browsing habits on our website.

  • Information is for our legitimate interests to apply appropriate safeguards to protect your privacy to detect, prevent, or otherwise address fraud, security, and technical issues with our services. We enforce legal claims Including an investigation of violations to policies to comply with our obligation under applicable laws & regulations, contractual agreements, subpoenas, or governmental requests including Terms & Conditions.

  • Your consent permits you to process your information for specific purposes and has the right to withdraw your consent at any time. For example, we ask for your consent to send you our marketing offers and communications.

  • Send general marketing & advertising materials such as personalized content,  e-mail advertisements, postal mail or leave a voice mail.

  • To prevent, detect, mitigate, and investigate fraud or security breaches or other potentially prohibited or illegal activities, including any breaches of this Privacy Policy or our Terms & Conditions.

WHERE DO WE STORE USER'S PERSONAL INFORMATION ?

Data protection laws vary by state. Please know, our affiliate service providers store / process your personal info on our behalf. They are committed to keeping it protected and secure. Under this policy and industry standards, regardless of lesser legal requirements that may apply in their jurisdiction. Each provider who stores or process your information either, (i) assures us that it provides adequate safeguards to protect your privacy rights, or (ii) holds and processes such information on our behalf in a jurisdiction that has been determined to ensure adequate level of protection which includes certification under the US Privacy Shield framework.

TO WHOM WE SHARE PERSONAL INFORMATION WITH ?

We may share your information with third parties ( or otherwise allow access ) only in the following manners and instances:

Third-Party Service Providers: We partner with several selected providers whose solutions facilitate and enhance that of our own. These include hosting & database, analytic services such as Google Analytics, cyber security such as Norton & McAfee, fraud detection & prevention, shipping service such as UPS, FedEx, and USPS, desktop & mobile functionality (e.g. www.lavishoptics.com ), affiliation, and related analytics services (e.g. Bing, Facebook, Twitter, Yahoo), customer support legal and financial advisers (collectively, "Third Party Providers").

Governmental / Law Enforcement Agencies and Legal Requests: We may allow access to Personal Information according to legal requests, such as a subpoena or court order in compliance with applicable laws. Disclosure occurs If we are legally required to do so and is appropriate in connection with efforts to investigate, prevent, or take action regarding actual or suspected activity, fraud, or other wrongdoing.

CHILDREN UNDER 18 YEARS OLD:

We do not knowingly collect personal information from minors under the age of (18) and wish not to do so.

We reserve the right to request proof of age so that we can verify that minors under the age of (18) are not using our platform. If we learn that we have collected personal information from a child under (18) years, we will delete that information quickly as possible. If you believe that we might have any such information, please contact us at info@lavishoptics.com

INFORMATION SECURITY:

We take pride in maintaining the security of our site & user's information. We employ industry standard procedures and policies to ensure the protection of personal info to prevent unauthorized use of your information.

Among other means, we use Secure Socket Layer (SSL) technology, which creates encrypted links between our website and your purchase transactions between our server and your browser. Please note, regardless of measures we're not responsible for how you use your PC.

Lavish Optics Logo - Normal.png